Supplier Emergency Notification & Communication

 

Emergency Incident Reporting and Response Commitment

Building a resilient supply chain to ensure business continuity.

🚨

To prevent supply chain disruptions and maintain operational continuity, Harvatek requires all suppliers to report incidents in real-time and cooperate with follow-up responses in accordance with these guidelines in the event of an emergency.

Section Overview:

  • ✔ Formal commitment from suppliers to proactively report emergency situations to Harvatek.
  • ✔ Mandatory reporting obligations, response timelines, and improvement tracking requirements during an incident.
 
 

I. Fundamental Requirements for Emergency Reporting

In accordance with Harvatek's regulations, suppliers commit to fulfilling the following reporting obligations in the event of a disaster:

⏳ Within 6 Hours of Incident

Suppliers must proactively notify Harvatek and provide an initial status assessment (e.g., confirmation of damage, severity level, etc.).

📋 Within 24 Hours of Incident

Suppliers must provide a formal written report including:

  • Detailed assessment of production line damage
  • Specific plans for recovery and resumption of production
🎯 Core Objectives of Reporting
Prevent supply chain disruption Enable real-time risk management Implement BCP (Business Continuity Planning)
 
 

II. Incidents Requiring Immediate Notification

Suppliers are required to provide immediate notification upon the occurrence of any of the following events:

🌋 Natural Disasters & Accidents
  • Earthquake: Magnitude 5 or above at the supplier's location.
  • Typhoon / Flood: When operations are affected by severe weather.
  • Fire: Resulting in work stoppage or production suspension.
🔌 Utilities & Production
  • Utility Supply: Water or power outages causing production stops.
  • Critical Equipment: Failures affecting production or shipping.
  • Resource Shortage: Shortages of materials/parts causing delays.
💻 Information Security (IT/Cyber Attack)

In the event of a security incident or cyber attack, the supplier must:
1. Immediately suspend all digital data exchange with Harvatek (including emails and file transfers).
2. Report immediately if shipping delays or production stops occur.

🌱 ESH & Public Health
  • Environmental Anomaly: Systems failure causing stoppage.
  • Contagious Disease: (e.g., COVID-19) affecting lead times.
  • Other Force Majeure: Any event preventing normal delivery.
⚠️ Major Occupational Accidents (Immediate Report Required)
  • Occurrence of a fatal accident.
  • Disasters involving 3 or more affected persons.
  • Chemical leaks (e.g., Chlorine, HF) resulting in hospitalization.
  • Other major disasters as announced by regulatory authorities.
 
 

III. Our Partnership Expectations

Through this emergency reporting mechanism, Harvatek aims to work hand-in-hand with our suppliers to achieve the following objectives:

📉
Controllable
Supply Chain Risk
🏭
Continuous
Production Operations
⚡
Real-time
Incident Response
🏗️
Robust
BCP Framework
🤝
Enhanced Trust &
Responsible Mgmt

We appreciate the proactive cooperation of our suppliers in emergency incident management
and look forward to collectively maintaining a stable, safe, and reliable supply chain ecosystem.